JD Power reliability survey 2012 - the best car brands
Jaguar has topped the rankings for customer satisfaction in the 2012 JD Power survey - the first time the British car maker has won the influential Vehicle Ownership Satisfaction Study.
Nearly 18,000 people were interviewed after an average of two years' car ownership, to find out how satisfied they were with their purchases.
Four key measures were analysed - vehicle appeal, quality and reliability ownership costs and dealer satisfaction.
By scoring top slot in the 2012 Vehicle Ownership Satisfaction Study, Jaguar has dethroned Lexus - after the Japanese brand sat for more than a decade at the top. This is a major result for the thriving brand.
Read on to see the full top 10 rundown of the best car brands for customer satisfaction... and also check out our gallery of the ten worst.